Shipping policy

Shipping Policy

At StrAgora, we aim to provide a seamless shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.

1. Processing Time

  • Orders are processed within 2-5 business days after payment is confirmed.
  • During peak seasons or sales events, processing times may take slightly longer.

2. Shipping Times 

  • Estimated delivery times vary by location:
    • United States: 10–20 business days
    • Canada: 12–22 business days
    • Europe: 10–20 business days
    • Rest of the World: 15–30 business days
  • Please note that delivery times are estimates and may vary due to factors outside of our control, such as customs delays or shipping carrier disruptions.

3. Shipping Costs

  • Shipping costs are calculated at checkout and depend on the destination and weight of the items.
  • Free shipping may be offered on selected products or orders above a certain amount, as indicated on our website.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Please allow 2–5 days after shipment for the tracking information to be updated.

5. Incorrect Addresses

  • Please ensure that your shipping address is correct at checkout. StrAgora is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

6. Customs, Duties, and Taxes

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
  • StrAgora is not responsible for any additional charges incurred during shipping.

7. Delayed or Lost Shipments

  • If your order has not arrived within the estimated delivery time, please contact us at contact@stragora.com. We will work with the shipping carrier to resolve the issue.

8. Contact Us

For any shipping-related inquiries, feel free to reach out: